Karika 11 FAQ —
All your questions
All your answers in one place

Enabling Two-Factor Authentication (2FA) on Karika 11 is quick and easy, and it significantly strengthens your account security. Just follow the steps below:

• 1
  After logging in, tap the profile icon in the top right corner and go to Settings or Security Go to option.
• 2
  Two-Factor Authentication or Login Verification Find the option and enable the Toggle.
• 3
  Choose a method: SMS OTP (mobile code) or Authenticator App (Google Authenticator)।
• 4
  If you choose SMS, a code will be sent to your registered number — use it to confirm.
• 5
  From then on, a code will be required every time you log in from a new device or browser.

Karika 11 upholds the highest standards when it comes to protecting members' data and funds. This can be broken down across several layers:

Data Encryption: Across the entire site 256-bit SSL/TLS Encryption is always active — you'll see the 🔒 icon in your browser's address bar. Your password is never stored directly on our servers; only an encrypted hash is kept.

Fund Security: Member deposits are held in a separate, secured account entirely apart from the company's operational funds. This means your balance is protected even if the company faces any financial difficulties.

Personal Information: Your name, mobile number, and transaction details are never sold or shared with third parties. Learn more in our Privacy Policyfor more details.

Withdrawing from Karika 11 is straightforward. Here are the steps:

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  Log in and Wallet or Withdrawal Go to section.
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  Select a payment method: bKash, Nagad, or Rocket।
• 3
  Enter the withdrawal amount. Minimum amount ৳200, maximum single transaction ৳50,000।
• 4
  An OTP will be sent to your registered mobile number — use it to confirm.
• 5
  Your request will be submitted and processing will begin.

Time: Usually with bKash and Nagad 10–30 minutes your funds will arrive. Verification may be required in some cases, which can take up to 24 hours.

For your first large withdrawal (৳10,000+), identity verification (KYC) may be required — simply submit a photo of your national ID.

Yes, on Karika 11 Responsible Gaminghas several features you can activate yourself:

• Deposit Limit: Set a maximum deposit amount per day, week, or month. Decreasing your limit takes effect immediately; increasing it takes 7 days.
• Loss Limit: Once you've lost a set amount, your bets for that day will automatically be stopped.
• Reality Check: You'll receive pop-up reminders every 30 minutes to 3 hours showing how long you've been playing and how much you've lost.
• Self-Exclusion: You can lock your account for anywhere from 24 hours up to 6 months.

To enable the setting: Profile → Responsible Gaming or contact support directly. Read more Responsible Gaming page.

All your betting records and financial transactions on Karika 11 are securely stored and accessible at any time.

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  Log in and tap the profile icon at the top.
• 2
  Betting History or My Bets option — here you'll see the date, amount, outcome, and winnings for each bet.
• 3
  Transaction History or Transaction Logyou'll find a complete record of all deposits, withdrawals, and bonus credits.
• 4
  You can filter by date, amount, or game type.

Transaction history is also available on the mobile app in the same way. If any transaction looks unusual, contact support immediately.

When a match is cancelled or abandoned mid-way, Karika 11 settles bets according to the following rules:

If a match is completely cancelled: The full amount of your bet (stake) is returned to your wallet. Refunds are typically credited within 1–2 hours of the match cancellation announcement.

If a match is abandoned after a specific over or time period has passed: For many sports — cricket in particular — once a minimum number of overs or a set amount of playing time has elapsed, bets are settled based on the result at that point. In cricket, for example, if 5 overs have been completed, the result can be determined using the D/L method.

Live Betting: In-play bets are generally refunded in full if the match is cancelled, unless that specific event has already been settled.

For more details Terms & Conditions Read up on it or ask Support.